Location: Knightswood Community Shop, Lincoln Avenue, G13 3PP
Hours: 22 hours per week
Wage: £15:75 per hour
Contract: Fixed-term (12 months), with intention to extend, subject to funding

Start Date: As soon as possible
Annual Leave: 25 days pro-rated
Closing Date for Applications: Friday Oct 10th 2025
Interview Date: Thursday Oct 16th 2025

Job Description

The Community Shop Coordinator will oversee the day-to-day operation of the Knightswood Community Shop in Glasgow North West. They will ensure the provision of affordable, high-quality food to local residents. 

Operating within the Good Food Scotland Network, which is part of the Feeding Britain charity, the Coordinator will work closely with the Good Food Scotland Development Manager and the LINKES Community Team.

Main Responsibilities

  • Manage cash responsibilities, including cashing up, recording sales figures, and supervising cash handling.
  • Plan and monitor community shop stock to provide a wide range of quality food attractively displayed.
  • Establish and maintain a diverse and sustainable food supply for the Community Shop, utilising local retail and wholesale options, surplus, and donated stock.
  • Receive, unpack, and arrange shipments from suppliers and vendors, including shopping in stores and transporting goods to the Community Shop.
  • Recruit and oversee volunteers for the Community Shop, providing induction, training, and ongoing support.
  • Ensure all community shop staff and volunteers feel valued, supported, and have the opportunity to develop their contribution as appropriate.
  • Raise awareness of the Community Shop and develop and build upon already established relationships with relevant organisations and food suppliers.
  • Liaise and collaborate with Linkes Community Group as project partners.

Other Duties

  • Ensure compliance with health, safety, and food hygiene regulations, maintaining records and meeting standards.
  • Maintain high cleanliness standards and adhere to opening and closing procedures.
  • Provide regular reports to the Good Food Scotland team, including sales, operational summaries, staffing, and business development ideas.
  • Uphold the ethos and values of Good Food Scotland in all operational decisions.

Person Specification

Essential:

  • Commitment to the aims and objectives of the Community Shop.
  • Self-motivated with the ability to work alone and as part of a team.
  • Experience in a retail setting, preferably related to food.
  • Valid driving license.
  • High standards of customer service.
  • Experience working with volunteers and vulnerable individuals.
  • Cash handling experience.
  • IT literacy skills and numeracy skills to monitor and manage stock and cash up the till.

Ideal:

  • Community development experience or experience in the third sector.
  • Awareness of local support services.
  • Experience in stock ordering and management.
  • Resilient, able to think on one’s feet to address and solve problems as they arise.
  • Innovative and forward-thinking.
  • Volunteer management or supervision experience.

How to Apply

To apply, please send a current CV and a one-sided covering letter to pauline@goodfoodscotland.org detailing why you feel you are a perfect fit for this role. Include examples of how your experience demonstrates you meet all the essential person specifications, as well as most of those detailed as ideal. Please also state your earliest start date should you be successful.

For your application or if you have any questions, email: pauline@goodfoodscotland.org.